EL PROFESSOREL PROFESSOR FOOD
App support
Updated 14 November 2026
Help with the recipe library, personal notebook, shopping list and cooking timer.
Write to support
Contact info@elprofessorfood.com. Include the feature affected, your device and operating-system version, app version if available, and steps that reproduce the issue. A screenshot can help; hide any personal information first. The button below opens an email draft that you review and send yourself.
Recipe library and notebook
Open Recipe Library to browse 100 previews, including 10 complete free recipes. Search, filter, mark favourites and adjust servings in a free recipe. Add a free recipe to your personal notebook or shopping list. The notebook also accepts your own recipes.
Shopping and timer
Use the shopping button on a recipe to add its ingredients, or enter items directly in Shopping. The cooking timer works while the app is open. It does not provide a reliable alert when the app is closed or the phone is locked.
Keep a backup
Open Kitchen → My data and export your notebook. In the installed app, copy the backup text and save it yourself; browser downloads are available on the website. Import a valid JSON backup to replace the current notebook after confirmation. Keep a separate copy before reinstalling the app or clearing browser data.
Language and internet
Use the language selector for Arabic, English, French or Spanish. Your own recipe text is not translated. The installed app includes the notebook and interface, while social links, project PDFs, the live website and sending email require their corresponding external services. The website and app do not automatically synchronise personal data.
Privacy requests
Read the privacy policy for local storage, email support and external links. You can erase kitchen data inside the app. No app account is required, so there is no user-account deletion flow.
Subscriptions and Pro AI
Free includes 10 complete recipes. Basic ($4.99/month) and Pro AI ($9.99/month) are proposed launch plans. Purchasing, subscriber accounts, AI tools and video lessons are not active in this release. No payment is collected. Planned prices and usage limits must be confirmed before purchase.
Recipe content and images
Recipes are original editorial drafts, not kitchen-tested or endorsed by named chefs. Food images are AI-generated illustrations. Check ingredient labels and allergy cross-contact information; changing portions does not automatically adjust cooking time.
Saved on your device
Copies of public pages and free recipes are stored on your device for offline use. A home-screen app may have storage separate from the browser. Your notebook does not sync between devices or website addresses; export a backup before changing the address or clearing site data.